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THE NEW EDGE









                                  The initial push came from Demonetisation in 2016, when merchants began to accept
                                  payments digitally, which in turn led to growth in products such as QR codes and wallets.

                                  Several  factors  –  including  government  initiatives  and  reforms,  improving  technology,
                                  increasing reach and awareness – are likely to drive more than doubling of digital payments
                                  from USD20tn in FY21 to USD40–50tn by FY26.


                                  Total digital payments by value         Total digital payments by volume (bn)
                                  US$ tn
                                                       40-
                                                                                                     150-
                                               CAGR
                                               ~17%
                                                                                             CAGR
                          19.6   CAGR    20.2                                                ~30%
                                  1%

                                                                        14    CAGR     43
                                                                               45%
                         FY2018         FY2021        FY2026P          FY2018        FY2021        FY2026P
                                  Notes:

                                  NEFT and RTGS

                                  A look at the key factors:

                                  •   Mobile payments, which include mobile wallets and UPI. As unique mobile payment
                                     users  increase  from  252mn  in  FY21  to  650–700mn  by  FY26,  mobile  payments  are
                                     expected to increase 5x, crossing 100bn payments in volume.
      Mobile payments are         •   Increasing digital payment adoption by merchants through POS machines, QR codes
      a mode of payment              and payment gateways
      using mobile phones.
      It typically includes       •   Digital  payments:  being  accepted  by  non-traditional  merchants,  e.g.  vendors,  each
      mobile wallets and UPI         delivery person having a QR code, etc.

                                  •  Deepening penetration of digital banking products



                                  Mobile payments


                                  Mobile payments are a mode of payment using mobile phones. It typically includes mobile
                                  wallets and UPI. There are various ways in which such payments can be done using mobile,
                                  some of which are:


                                  •  Mobile wallets: These allow carrying cash in a digital format. Customers can link credit
                                     card or debit card information to mobile wallet applications or transfer money online to
                                     mobile wallets and use that for their purchases. Mobile wallets provide consumers with
                                     greater convenience, better security and control over expenses.





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